Empty, But Full of Possibilities
Markore Care Promise
At Markore, we don’t just believe in long-lasting design, we guarantee it. Every piece is made to be carried for decades, not years. That’s why we offer a lifetime warranty on all of our leather goods, covering faults in materials and craftsmanship for life.
✅ What’s Covered
Our warranty protects you from any failure under normal use, including:
⦿ Cracked or faulty leather (not caused by drying or neglect)
⦿ Broken zippers, buttons, or hardware
⦿ Stitching that comes loose or fails
⦿ Construction issues
❌ What’s Not Covered
Our warranty doesn’t apply to:
⦿ Damage from accidents, drops, or water exposure
⦿ Misuse, overloading, or intentional alterations
⦿ Natural aging: patina, softening, creases, or scuffs
We love how leather evolves over time, those marks and creases are part of your story.
📦 How to Claim
We keep it simple:
- Email us at care@markore.de — we’re here to help
- Include a photo of the issue and your order number
- We’ll take care of the rest; return shipping, repair, or full replacement included
🧵 We Stand by the Craft
We don’t mass-produce. So when something goes wrong, we don’t toss it, we fix it. Our goal is to keep your piece in use for as long as possible. And if a repair isn’t possible, we’ll replace it at no cost.
