FAQs

Yes. Every Markore piece is hand-cut, hand-stitched, and often hand-finished by skilled artisans. We don’t use factory lines or mass production, just patient craftsmanship.

We use full-grain, gently tanned leather sourced from LWG Gold-rated tanneries. Some products are made with Ecotan® a metal-free, biodegradable leather tanning process. 

Read more about what we’re made of.

Yes, and that’s the beauty of it. Our leather is designed to develop a unique patina, a soft sheen and darkening that reflects how you use it. No two pieces age the same.

All orders are shipped directly from our studio in Berlin,Germany.

We currently ship within Germany, EU and the US. We’re working to expand worldwide soon, stay tuned.

We dispatch orders within 1–3 business days. Delivery within the EU usually takes 2–5 business days after that, and the US usually takes 8-12 days. All shipments are tracked and carbon-neutral.

You can return any unused item within 100 days for a full refund, no questions asked. 

Read the full policy here.

You can email us at contact@markore.de or use the contact form. We’ll reply within 1–2 business days.

We offer a lifetime warranty on all Markore products. If anything fails due to a fault in material or craftsmanship, we’ll repair or replace it at no cost. 

Learn more about the Markore Care Promise.

If your question isn’t listed here, just reach out to us, we’re happy to help.